Industrial and Tooling

Keep the knowledge. Keep the line running.

Purpose-built for CNC, press-tool and precision machining environments – where one obscure alarm code can stop a shift, and one retirement can erase 30 years of know-how.

The Challenge

Industrial tooling and CNC lines run on deep, machine-specific knowledge – and almost all of it lives in three or four heads. When those engineers retire, the manuals do not suddenly become useful.
New operators hit an alarm code at 2am, and the choice is to stop the machine and wait, or guess and break something more expensive.

 

Situation:
A CNC throws an obscure alarm code mid-shift on a critical production run.

 

The Old Way:
The operator stops the machine, hunts for the paper manual, phones the supervisor and waits for a maintenance engineer. Average time lost: 1-4 hours per incident.

 

The Digital Twin AI Way:
The operator taps the tablet at the workstation and asks, “What does alarm 401 on the X-axis servo mean and how do I reset it?”

 

Answer in seconds:
Alarm 401 is a VRDY Off signal. Step 1 – check the breaker in the electrical cabinet. Step 2 – if tripped, reset. Step 3 – if not, check the servo amplifier LED status. The operator is back under power before the supervisor reaches the floor.

45 minutes saved on a single alarm. 150 alarms a year on a busy line.
You do the maths.

The Impact

Industrial and Tooling
Knowledge preserved

Knowledge preserved

Every retirement stops being a risk event.

Uptime protected

Common issues resolved at the workstation, without waiting for support.

Training accelerated

Training accelerated

New operators learn by asking – and keep the answers forever.

Safety reinforced

Safety reinforced

Every maintenance task includes thelatest approved procedure, not yesterday’s paper copy.

Project Lighthouse – live with Richard Carter Ltd

Richard Carter Ltd has been making tools in Yorkshire for more than a century. Their challenge was not a lack of expertise – it was a generational handover at a time when modern kit demands modern knowledge. Together we built a Digital Twin covering their most critical machines, deployed on ruggedised tablets on the floor.

40% reduction in downtime

60% faster diagnostics

100% of critical knowledge preserved

“We have kept a century of know-how, and given it to the next generation on day one.”

– Andrew Pullan, Richard Carter Ltd.

Other Sectors

Pharmaceutical and Biotech

Pharmaceutical & Biotech

Validate every step against the latest SOP and GMP procedure.
From cleanroom setup to batch release – instant, traceable answers, without leaving the line.

 

Robotics

Keep robotic cells running across mixed fleets.
Diagnose faults, recover programs and brief new operators on any controller – ABB, KUKA, Fanuc, Universal Robots – without waiting for the integrator.

Oil and Gas icon

Oil & Gas

Critical procedures, P&IDs and isolation steps at the technician’s fingertips.
Offline by design, ready for ATEX zones and the kind of remote sites where seconds count.

Stop losing shifts to missing manuals

Book a 30-minute demo and we will show you Digital Twin AI running on equipment from your own sector – offline, on a ruggedised tablet, in plain English.